Shipping policy
At Wolker Hade, we believe shipping should be simple. That's why we offer complimentary delivery on every order—no minimum spend required.
Where We Deliver
We currently ship exclusively within the United Kingdom. Unfortunately, international delivery is not available at this time.
Delivery Costs
Free UK Shipping – Every order ships free, regardless of order value.
How Long Will My Order Take?
From checkout to your doorstep, here's what to expect:
Processing Time: 1–2 working days (Monday to Friday) Once your order is confirmed, our team prepares and dispatches it to one of our delivery partners.
Shipping Time: 3–5 working days (Monday to Friday) This is the time your parcel spends in transit after leaving our facility.
Total Estimated Delivery: 4–7 working days
Please Note: Orders placed after 5:00 PM (GMT) will be processed the following business day, which may extend delivery by one day.
Our Delivery Partners
We work with trusted UK carriers to ensure your order arrives safely:
- Royal Mail
- DPD
- UPS
- FedEx
The carrier assigned to your order depends on package size, weight, and destination.
Track Your Parcel
Once your order ships, we'll send you a confirmation email with a tracking number. Use this to follow your package's progress on our Track My Order page.
Delivery Problems?
Delays and issues can occasionally occur. If your parcel hasn't arrived within the expected timeframe, or if you suspect it's been lost, please reach out to us straight away. Our team will investigate and work to resolve the matter promptly.
Need Help?
If you have questions about shipping or your order, we're here to assist.
Wolker Hade
Address: 25 N Row, London W1K 6DJ, United Kingdom
Email: support@wolkerhade.com
Phone:+447441425155
Customer Service Hours: Monday to Friday, 10:00 AM – 6:00 PM (GMT)
We aim to respond to all enquiries within one business day.
